It is essential to understand cultural differences before negotiations. Preparatory work for negotiations include: the background of negotiations and assessment of the situation, to verify the fact the negotiation process, the agenda, the best strategy options and concessions. The background of the negotiations also include the location, site layout, bargaining unit, the Senate on the number of listeners, the channels of communication and the time limit of negotiations. All these preparations must be taken into account possible of cultural differences. For example, the venue layout of cultural differences may have a slightly affected of the cooperation. In the culture of heavier hierarchy, if the room arrangement improper, more casually, it could lead to anxiety and even anger of the other side.

In addition, negotiations styles are due to culture differences. American culture tend to work together “to finalize an agreement”; and Japanese culture likes to talk with everyone separately, if everyone agrees, then arranges a broader scope discussion; the Russian people like a total approach, and one to talk about to settle an agreement, and then the front of the two parties invite a third party, so continue.

Time limit for the control of the negotiations is also very important. Different cultures have different concepts of time. Such as North America, the concept of time is a strong culture, for Americans, time is money. The culture of the Middle East and Latin America was relatively weak concept of time, in their view, time should be enjoyed. Thus, in international business negotiations, the concept of time differences should be prepared.

3.2 correct handling of cultural differences in the negotiations

First of all, the choice of language and use in the negotiations, for the Western countries, we must take the exchange-oriented approach, as simple clear as possible, and frank expression of his own ideas, not ambiguous and vague. For example, Americans like argued, language has a confrontational, drastic tone, they think that argued not only the right to express his personal views, but also conducive to problem-solving, divergent points of view will not affect the interpersonal relationships. In the oriental culture, in order to preserve the face sides of others, the face groups or other peoples face, frequent use of ambiguous and indirect language. Even if they disagree with others views, its rare to be rejected or refuted directly, but rather tortuous statement of his views, or to show embarrassment. The values of “Harmony” is the Chinese people to create an atmosphere of harmony as an important means of negotiations, in the negotiating process, they try to avoid friction, and friendship first, they pursued by a permanent long-term friendship and cooperation.

Secondly, the method in the negotiations, to the United States as an example, as a result of the Oriental mode of thinking is the overall orientation, their use in the negotiations is that from the overall to local, descending from general to specific, that is, first reach a consensus of general principles, and then use this to guide specific programs to solve the problem. They do not have an obvious sequence of points, usually until the end of the negotiations, all issues will be made in concessions and commitments in order to reach an agreement. Due to the impact mode of thinking, Westerners analysis the most important things in their logical relationship between the re-specific than the whole, at the beginning of negotiations, they hurry to talk about the specific terms. Therefore, we often resolve the price, delivery, warranties and service contracts and other issues at times, solve each problem, there are concessions and commitments from start to finish, the final agreement is the sum of a series small agreements.

来源:美文网 关键字:美文网
本文来源于网络,如有侵权请联系,立即删除!
  
爱我么(www.awme.cn)致力于高质量知识类免费分享,持续提供有价值的内容,让知识获取更便捷!

上一篇:个人学习和工作经历简历(精选10篇) 下一篇:放牛班的春天主题曲歌词

发表评论